Return, exchange and cancelation

Return is possible if the product sent to you is damaged in transit.

Please share an image of the damaged bowl with order details within 4 days of receiving your order, and we will send you a free replacement. Share the images to 9619964286 or email us on

Our returns and exchange policy is subject to goods sold by Thenga directly to you, with no exceptions for third party sales. All policy changes will reflect on this page.

Exchanged / returns and refunds are subject to the discretion of the Website Provider. Typically, given the nature of the products sold on the Site, exchanges and refunds are not entertained.

An exchange/return request should be raised via email or whatsapp quoting order number along with a photograph of the product to - Please note that returned/exchanged goods (where a return / exchange is accepted by us) should retain the original label. Goods that are damaged/without labels will be returned to the customer without any refund.

For more details regarding exchange/return/refund please contact